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JOB DESCRIPTION
- Actively build and formulate a strong sales pipeline in the Mozambican market;
- Design and execute new customer logistics solutions to attract them to the Maputo corridor
- Liaising with internal departments, DP World global offices and external logistics partners for opportunity development.
- Acquisition of new SME customers for logistics services including freight, warehousing, customs brokerage:
- Ensures CRM tools are updated on time with excellent quality.
- Assist in system updates, firefighting, manage cross-functional collaboration
- Ensures opportunities are updated on time and are of excellent quality
- Own and execute the quote & contract process with relevant stakeholders
- Identifying growth opportunities with market know-how/ meeting new customers to broaden the opportunity list and developing new customers
- Liaise with shipping lines, both in Mozambique and abroad (mainly Zimbabwe and Swaziland), to ensure maximum requirements and attract business
- Support negotiation of large contracts
- Resolve any conflict with liners, shippers or consignees
- Maintain relationships with existing key customers to ensure on going satisfaction and maximize business potential
- Ensure that documentation related to consignee / shipper related documents is managed and executed properly through the system
- Assist commercial analyst to analyse port/commodity statistics, by liaising with customers and subsequently assist him in preparing reports to Management on special trends or developments
- Undertake projects with commercial analyst to understand customer profitability – line wise based on tariffs, volumes, type of service, etc.
- Receive, respond and follow up on enquiries to ensure maximum conversion to business
- Closely coordinate with operations to identify measures with focus on customer objectives and improvement in operations productivity
- Ensure accurate management and collection of cash in close coordination with Finance
Any other task as per instructions from management and in direct connection with your competencies and skills
QUALIFICATIONS, EXPERIENCE AND SKILLS
- Education Level: Graduate/ Bachelor’s degree
- Experience in Commercial, Sales & Business development in the container terminal industry: 4 to 5 years
- Experience of working or dealing with shipping/ container line companies
- Preferable: Advanced Management degree
- Integrity
- Work standard adherence
- Customer focused approach
- Sound understanding of port productivity measures and implications on tariffs
- Decision making and analytical ability
- Computer operating skills
- Goal and achievement oriented
- Superior communication skills
- Strong negotiation skills
Availability to travel and be out for longer periods
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.
